Luxury Chauffeur Service in London

MILE5 is a TfL-licensed chauffeur company based two minutes from Heathrow, driving across London and the whole of the UK since 2011. Every journey is quoted as a fixed price before you book, driven by a vetted chauffeur in a Mercedes, and covered by the same standard whether it is a 6am airport run or a wedding. Alongside business and inter city transfers, we run as directed chauffeur hire, tours and excursions, shopping trips and wedding and event cars, as well as transfers from all five London airports.

Get your fixed priceOr ask us for a quote

MILE5 chauffeur standing beside a black Mercedes-Benz S580 at a London hotel entrance
Met at the door, luggage handled, price already agreed.

Chauffeur service prices in London

Most London chauffeur companies quote by the hour with a three or four hour minimum, so a single airport run can cost more than the journey is worth. MILE5 prices point to point instead. You enter your pickup and destination, you see the price for each vehicle class, and that is the price you pay. It does not change if your flight lands late, if the traffic is bad, or if it is New Year’s Eve.

These are the starting prices for the four journey types we run most often. Exact prices depend on the airport, the vehicle and the distance, and each airport hub carries its own full price table.

Journey typeHow it is pricedFrom
Airport transfer, LondonFixed price per journey£86
Airport to a London hotelFixed price per journey£140
Airport to central LondonFixed price per journey£143
Airport to airportFixed price per journey£196
Long distance and UK wideFixed price per journey£86
As directed, tours, weddings, shoppingQuoted on requestAsk us

Prices are per vehicle, not per passenger, and are the starting price for our executive class. Hourly, half day and full day rates for as directed hire, tours, weddings and shopping trips are quoted on request.

Every fixed price already includes:

  • Meeting you inside arrivals with a name board, not in a car park
  • 60 minutes of free waiting on every transfer, counted from the moment you land at airports
  • Flight tracking, so a delayed landing does not cost you anything
  • ULEZ, congestion charge, tolls and airport drop-off charges
  • Luggage assistance and a vetted, TfL-licensed chauffeur
  • No surge pricing, ever

What we do

Airport transfers

Fixed price, from £86

Our largest service. Heathrow, Gatwick, Stansted, Luton and London City, in both directions, with your chauffeur waiting inside arrivals and your flight tracked from take-off. Suits anyone who does not want to gamble on a taxi rank at midnight.

Get your price

Business and inter city transfers

Fixed price per journey

Getting directors between offices, to client meetings and on to other cities, with the same chauffeur for the day where it helps. Invoiced rather than paid card by card if you book regularly. Suits companies who want one number to call rather than an app.

Business transfers

As directed chauffeur hire

Quoted on request

A chauffeur and car at your disposal for a half day or a full day, going wherever the day takes you rather than to one fixed destination. Suits diplomatic visits, roadshows, film and production work, and anyone with five meetings and no fixed running order.

As directed hire

Tours and excursions

Quoted on request

Windsor, Oxford, Bath, Stonehenge, the Cotswolds and the Kent coast, driven door to door with a chauffeur who waits while you visit. No coach party, no fixed departure time, and your luggage stays in the car. Suits visitors who want to see the country without hiring one themselves.

Tours and excursions

Shopping trips

Quoted on request

Bicester Village, Knightsbridge, Bond Street and the West End, with the car nearby to take the bags between stops so you are not carrying them around all afternoon. Suits families and visiting shoppers who would otherwise be juggling taxis and carrier bags.

Shopping trips

Wedding and event cars

Quoted on request

Bridal party transport, guest shuttles from hotels and airports, and departure cars, planned around a timeline rather than a postcode. Also covers race days, awards evenings and corporate hospitality. Suits anyone who needs the cars to be exactly where they said they would be.

Wedding and events

For as directed hire, tours, shopping trips and weddings, tell us what the day looks like and we will price it. Ask for a quote

Every London airport, in both directions

We cover all five London airports from the same base and to the same standard, so a client flying into Stansted gets the same chauffeur waiting inside arrivals as one landing at Heathrow. Each airport has its own hub page with routes, prices and terminal detail.

The fleet

Three Mercedes classes, all under five years old, valeted between every job.

Mercedes E-Class

Executive

Up to 3 passengers and 2 large cases. The default for solo travellers, couples and business journeys.

Mercedes S-Class

Luxury

Up to 3 passengers and 2 large cases, with more rear legroom and a quieter cabin. For client collections and longer runs.

Mercedes V-Class

MPV

Up to 7 passengers and 7 cases. Families, groups and anyone travelling with sports or music equipment.

Frequently asked questions

How much does a private chauffeur cost in London?

With MILE5 you pay a fixed price for the journey rather than an hourly rate. Heathrow transfers start at £86, Heathrow to a London hotel at £140, Heathrow to central London at £143 and airport to airport at £196, per vehicle rather than per passenger. Many London chauffeur firms charge by the hour with a three or four hour minimum; we price the journey instead. As directed hire, tours, weddings and shopping trips are quoted on request.

What is the difference between a chauffeur and a taxi?

A taxi is hailed or dispatched to you, metered, and driven by whoever is nearest. A chauffeur is booked in advance, assigned to you by name, priced before the journey, and trained to wait, carry luggage and stay discreet. The car is a Mercedes kept to a set standard rather than whatever the driver owns.

Is there a minimum journey?

Yes, 3 miles. Below that a chauffeur booking does not make sense for either side and a local taxi will serve you better.

Do you only cover London?

No. London and the five airports are where most of our work is, but we drive anywhere in mainland Britain. Oxford, Cambridge, Brighton, Bath, the Cotswolds, Southampton and Dover cruise terminals and the northern cities are all regular runs, priced as a fixed one-way fare rather than by the mile.

Can I book on someone else’s behalf?

Yes, and a lot of our work comes that way, from PAs, hotel concierges and event organisers. Put the passenger’s name and mobile on the booking and we will deal with them directly on the day while the confirmation and invoice come to you.

What happens if my flight is delayed?

Nothing changes and you pay nothing extra. We track the flight from take-off and move the pickup to the actual landing time, then give you 60 minutes of free waiting from the moment you land. Cancellations on London airport journeys are free more than 4 hours ahead, 50 per cent between 2 and 4 hours, and charged in full inside 2 hours.

What our clients say

MILE5 holds a 4.9 star rating on Google across our verified reviews. You can read them in full on our client reviews page, or see the latest below.

Posted on Google Google
CLS profile picture
CLS
15 September 2026
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Our driver, Mr. Khaled Osmani, was absolutely first rate, a real gentleman and a very good driver. He arrived at Heathrow on schedule, made sure we had rest stops along the way on our long drive from Heathrow to Liverpool and got us to our destination safely and on time. Many, many thanks Mr. Osmani and Mile5! We would book with you again anytime.
Posted on Google Google
Celia Hills profile picture
Celia Hills
13 September 2026
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Ali was an ideal driver for me. We engaged in conversation all the way. Consequently the trip went by quickly. He arrived about 10 mins early for pick up and he patiently dealt with all of the traffic. I easily give him 5 stars. I couldnt have asked for a better driver. If he takes me to LHR on Mon 21 I would be very happy Thanks for the good service
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Taka Taka
12 September 2026
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Really great service. My flight arrived much earlier than expected, but the driver had adjusted to the new arrival time and was already there waiting for me at the airport. The car was spotless and very comfortable, and the driver was friendly and professional. Everything was easy and stress-free. I’d happily use them again.
Posted on Google Google
Ann A. profile picture
Ann A.
9 September 2026
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We used MILE5 Heathrow Airport Transfers 3 times during our holiday in London. The last time was the most critical. Our flight was canceled after sitting on the plane for six hours due to the air traffic control glitch. By the time we found a hotel (took 2 hrs searching online- everything was sold out) and walked out to the taxi line, there were over 150 people waiting for taxis. In a panic, I called MILE5 and they were wonderful. They found a driver and a car and rescued two stranded tourists at 11:30 PM. I can't recommend them enough! I would like to add that MILE5 was $100 cheaper than what the hotel quoted us for their airport transfer.
Posted on Google Google
Peter Katz profile picture
Peter Katz
8 September 2026
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Yousef was great!
Posted on Google Google
Dorian Greenow profile picture
Dorian Greenow
4 September 2026
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Excellent booking service, we used Chat GPT as we were in a hurry just as we’re leaving SFO. And GPT did all the booking process except payment where I took over. Communication and confirmation was excellent. Driver was there to meet us at Heathrow with a clean well maintained vehicle. Driving was smooth and defensive. Great experience. Would highly recommend.
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Bobbie Flynt
21 August 2026
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Easy to schedule, excellent service. Our driver was very professional. I would highly recommend using for Heathrow transport.
Posted on Google Google
J profile picture
J
11 August 2026
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I booked two rides with MILE5. Both were very pleasant. I felt very comfortable; the drivers were very friendly and professional, and the rides went smoothly without any issues. I was able to relax and didn't have to do a thing. I'll book them again next time.
Posted on Google Google
Glenn Sherrill profile picture
Glenn Sherrill
5 August 2026
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everything was great
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Shaun E profile picture
Shaun E
1 August 2026
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After being seriously let down by BA who sold me a flight (ABZ to BKK) with a ridiculously short transfer between LHR and LGW, which entailed baggage collection and re-check in, I came across MILE5 via AI. MILE5’s service from initial contact, through to ease of booking, payment, reassurance that their driver was aware of timescale limitations and ultimately both meet and greet at LHR T5 to drop off at LGW South was 5 star all the way! All of the above and they also got me to check in with half an hour to spare, saving my flight and the start of my holiday in Thailand. I can highly recommend the MILE5 overall service - from initial reactive response, overall value for money, quality of car (a Mercedes E Class) and the safe driving, politeness and efficiency of their driver.
Book with MILE5

  • Fixed price
  • Meet and greet
  • Flight tracking
  • 24/7

Your chauffeur, waiting inside arrivals

Enter your journey for an instant fixed price. For as directed days, tours, weddings and events, tell us about the day and we will price it.

See your fixed pricePrice shown before you pay. No surge, no hidden extras.Or call 020 8004 5555 or WhatsApp 07479 247474
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